Warranty & Service

 

SEMLER HOME LOGO
 

Your home is covered by a 2-10 warranty, please read the warranty booklet supplied to you by 2-10 HBW or review on the 2-10 HBW website. You also have the integrity of Semler Homes, Inc to help you with warranty issues.

Please contact the Semler Homes Office BEFORE notifying 2-10 HBW of any warranty issues.
Office Phone: 763-754-5578
Email: semlerhomes@aol.com

Click Here for Warranty Reporting Instructions and Forms

Click Here for 2/10 Sample Warranty Booklet w/Performance Guide Lines

Click Here for 16 Tips on Caring for Your Home

Condensation Facts

 

What the warranty covers:

  • 30-Day Warranty: The 30-Day Warranty is only for items that require immediate attention, in order to avoid more complicated warranty items. Please keep a separate record for any small warranty issues (example: a nail pop) found within the first year.

 

  • One Year Warranty: Starting on the closing date and ending on the one year anniversary date of the closing defects due to faulty materials and/or workmanship will be covered by warranty.

 

  • Two Year Warranty:Starting on the closing date and ending on the two year anniversary date of the closing defects in the mechanical systems of the home will be covered by warranty.

 

  • Ten Year Warranty:Starting on the closing date and ending on the ten year anniversary date of the closing defects in the major portions of the structure of the home will be covered by warranty.

 

  • Emergency Service:Should a major or emergency warranty item occur, we expect you to call us immediately at 763-754-5578. Our Service Manager works the hours of 8:00am-4:00pm, Monday-Friday. Should a major or emergency warranty item occur during non-office hours, weekends or Holidays and you cannot reach our Service Manager, you should contact a qualified contractor in your area to repair the item. Contact our office the next working day for proper billing.