Warranty/Service
How do I submit a warranty request?
Your Home comes with a 1 Year Builder Warranty for Workmanship and Materials starting on the date of closing. We only accept warranty requests in writing. Please Complete this form and email it to semlerbuilt@gmail.com We suggest reporting any warranty claims no later than 11 months from your closing date to assure item or items will be considered for warranty.
CUSTOMER RESOURCE LINKS
Performance Guidelines-1 Tear Workmanship and Material
Trade Partner/Vendor List
Asphalt Driveway Care
Maintenance Manual
Pre-Closing Walk Through
MPCA Private Sewer Info (Septic System)
University of MN Private Sewer Info (Septic System)
HRV Manual Models ERV 140 ECM, HRV 160 ECM, HRV 160
HRV Manual Other Models
EMERGENCY SERVICES
If you experience an emergency service situation, please notify 2-10 HBW and contact the appropriate contractor below;
Plumbing: Ricks Plumbing-763-753-1935
HVAC: Deans Heating-763-444-3517
Electrical: Bob Kilian Elec. Co. 763-497-2976
**If you cannot reach the contractor listed above please contact a 24/7 Repair Service to assist you with the emergency issue. Please mail a copy of the receipt and description of work performed by a licensed repair service to the builder and if warranted the builder will reimburse you for the service. Read below for what constitutes an emergency repair.
EMERGENCY REPAIRS.
An emergency means a substantial risk of serious physical damage to the Home or a substantial risk of serious bodily injury to its occupants if a Defect or Structural Defect is not immediately repaired. If You have an emergency involving a Defect or a Structural Defect, You must contact Your Builder, 2-10 HBW or Warranty Insurer immediately, for the purpose of making emergency repairs or authorizing You to make emergency repairs. If You are unable to contact these parties, You must then (1) make minimal repairs necessary to avoid the emergency until authorization for more extensive repairs have been approved by Your Builder, (2) take any action reasonably necessary to limit additional damage, and (3) report the emergency to the Builder and 2-10 HBW on the next business day.
Except for authorized emergency repairs, do not repair or attempt to repair a claimed Defect or Structural Defect before the Builder and the Warranty Insurer have had an opportunity to inspect the Defect or Structural Defect. Any attempt to repair a claimed Defect or Structural Defect, other than an authorized emergency repair, will make it impossible to assess whether the Defect or Structural Defect was covered by this warranty, whether the repair was correct, cost-effective, necessary, and effective, or whether the problem could be resolved in another way. Unless an emergency Defect or Structural Defect repair is authorized, the Builder and/or the Warranty Insurer will have no responsibility to reimburse any costs due to repair, replacement, and expenses, including engineering and attorney’s fees.
GFCI/AFCI Troubleshooting FAQ’s
Air Exchanger Maintenance
Maintenance Tips
By maintaining your home properly, you will enjoy it more and contribute to the total quality and beauty of your neighborhood. Our manual covers the following areas:
1. Air conditioning
2. Heating system
3. Gas Shut-Offs
4. Electrical
5. Sewer Stoppage
6. Floor Covering
7. Building Material Expansion and Contraction
8. Painting and Staining
9. Door Locks
10. Cabinets
11. Counter Tops
12. Concrete
13. Roof
14. Garage Overhead Door
15. Drainage/Landscaping
16. Caulking
Condensation Facts
Why does window condensation occur and what can I do about it?
Due to building sciences improving, new homes built today are much more airtight and energy efficient than they have ever been in our home building history which has caused the indoor relative humidity (moisture) levels to rise. When the outside air temperature and/or humidity is significantly different than the indoor air temperature and/or humidity you may start to experience condensation form at the leading edge of window glass and near window and door edges where they open. This naturally occurs in our extreme climate here in Minnesota and is not due to a failure in your window or door. Window condensation left uncontrolled may lead to damage to the window, door, window treatment, finish and/or wall cavity.
Semler Construction provides its customers with an Acurite Humidity Monitor prior to closing which allows you to know exactly what your indoor relative humidity is which will allow you to gauge how effective your moisture reducing practices are. If you do not have one of these gauges you will find them to be inexpensive at your local hardware store. Click on Image to read the Instruction Manual for Acurite Humidity Monitor.
Below are a few tips that will help reduce the humidity level inside your home;
Increase ventilation by adjusting your air exchanger fan
(if equipped)Turn Off Whole House Humidifiers (If equipped)
If you are using individual room humidifiers turn them off
Turn on bathroom exhaust fans
Turn on ceiling of free standing circulating fans
Crack open doors or windows
Inspect dryer venting making sure there are no blockages
Reduce the amount of laundry and dishwashing
Reduce the number of baths/showers
Reduce the amount of baking/cooking
Make sure the combustion air intake located in your mechanical room is unobstructed
Make sure all floor heat registers and heat runs coming from furnace are open
Keep window treatments/blinds open so air can circulate around the glass of the window
Reduce the number of plants, animals and people located in your home
Remove window screens located on the warm side of the window
